FAQs + Shipping Info
Hello, is it answers you're looking for?
Here's some of our most frequently asked questions..
Average serving size per pot?
It may vary slightly between flavours but the average estimated serving per pot is 220g for the regular sized pots and 185g for the mini variety pack pots
Can I freeze my pots?
Yesss! If you are going to freeze some then make sure you get them in the freezer on the day they arrive. To defrost, take one out of the freezer the night before you want it and pop it in the fridge - it will be ready for you in the morning. Eat within 24 hours
The average shelf life of our pots is 2-3 days when refrigerated on arrival. As they are made from fresh, natural ingredients with no weird chemical preservatives they do have a short shelf life BUT they can all be frozen - which we highly recommend if you don't think you will eat them all in time. See section above for details.
How Long Will My Package Take To Arrive?
We have an average Turnaround of 3-5 working days, but during busy periods (sales times) we ask to allow 8-14 working days (mon-fri) at the most.
We send every package with Next Day Delivery although, due to the nature of working with couriers, they may take 48hours to arrive with you. 'Next Day Delivery' refers to the type of delivery service we use that typically delivers within 24 hours of dispatch from our kitchen - not from when the order is placed.
We are rapidly growing at the moment (thank you!) and are still adjusting to making a much larger volume of pots per day so please bear with us and we will get your goodies to you as soon as possible.
Additional Shipping Info:
PLEASE NOTE: You will receive an email/text from the courier with your 1-2 hour delivery slot around 11am on the day of your delivery. If you aren't going to be home please use the options provided to have your package left in a safe place, with a neighbour, at a local pick up shop etc. Your pots will stay at the correct temperature between 24-48hours from when we send them so please don't arrange to have them re-delivered a few days later. We can't take responsibility for packages that have been redelivered. Please be aware we will ask our couriers to deliver to a neighbour or leave in a safe place if you aren't home when they attempt delivery.
Please ensure that the delivery address and contact numbers are correct before completing your order. If you notice an incorrect address after the order has been placed, please contact us immediately on firstname.lastname@example.org to rectify. We cannot be held accountable for packages sent out to incorrect addresses
Are Bexfast Pots suitable for diabetics?
As I'm not a nutritionist I can't give this advice. All the nutritional values are listed beneath each product on this website. If in doubt, please talk to your doctor/health adviser